Returns & Exchanges

At Dr. Berg, we want you to be completely satisfied with your fashion selection, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that your shopping experience remains as seamless and premium as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.